Best Internet Service Providers in Cambodia

This is a mini guide to help you find the right Internet packages from the best Internet Service Providers (ISP) in Cambodia. Based in Phnom Penh city, most ISPs have branches and sale offices in major cities like Siem Reap and Sihanoukville. Although there are many Internet Providers operating in Cambodia, there are only a few major ones own and operate the most advanced optic networks covering 25 Cambodian provinces. These ISPs have a variety of options you can choose. Broadband Internet connections with fiber optic cable is the most reliable choice.

Are you looking for a job in Cambodia?

The fastest Internet speed in Cambodia?

The highest Internet bandwidth Cambodia’s business enterprise can get is up to 800Mbps. And starting from mid 2022, it can go up to 10Gbps, which is ready to serve 5G mobile users.

Metfone Internet speed: $15/month

Also: Buying Electronics in Phnom Penh: a Shopping Guide

The best ISPs in Cambodia: what you need to know

When talking about the best ISPs, there are best choices for home users and business enterprises.

According to the Hurricane Electric, which operates its own global IPv4 and IPv6 network and is considered the largest IPv6 backbone in the world, “SINET’s Fiber One is Cambodia’s fastest broadband service.” Here’s the list of the Cambodia’s international networks as appeared on the Internet Backbone and Colocation Provider.

A list of Cambodia’s Internet Providers

SINET: Specialist Dedicated ISP

High-speed fiber Internet for businesses, residences, and home offices Some of the best things to know

  • Dedicated Internet: this is the huge difference from having a shared Internet link (with my neighbor). The download/upload speed is really good. Dedicated Internet access means that the specified amount of bandwidth sold has been carved out and dedicated for your use.
  • Quick fix: this is a big plus when you need the connection for Skype calls at home or working to meet my deadline, rather going to the cafe.
  • Ideal for businesses that want to have a high speed/quality Internet for apartment or office. In addition to their 24/7 support, their staff is well-trained and responsive.

NeocomISP Limited – NTC

is both an ISP and cloud service provider. Established since 2006, NeocomISP Limited – NTC is one of the top key players in offering wholesale and end-users Internet service.

Metfone

This ISP offers the most affordable Internet package for home users. For as low as $15/month, you can get a 10Mb/s for normal uses. I had to switched from OpenNet to Metfone (now defunct).

Smart

Smart has just introduced this home package @Home, which is one of the cheapest Internet plans for home users. The Basic @Home Wifi (using a Wifi modem) starts at $12 without hassle installation, cable, or deposit. Just buy a modem and pay the monthly fee and you’ll have a Wifi connection at home. The downsize is that if you live in an area where you get low Smart signal, you won’t have a good Internet connection. Best way to test is your smartphone with smart SIM card. As long as you get strong signal, you get the maximum speed fro this. The router uses the SIM card. Placing the router near the window also helps improving the strength of the signal. I tried this.

EZECOM has branded itself as a premium (also premium price) Internet Provider in Cambodia.  Most Cambodians who live in Borey may end up having Ezecom as their Internet provider for its exclusivity.

NTC – NeocomISP

Digi (DTV Star), PPCTV Broadband Internet Service, SingMeng Telemedia These three Internet providers are focused on offering local video and movie streaming services.

OpenNet
[update 2022]: You should avoid Opennet as their operation is shutting down or transferring to its new partner company.

Vietnamese telecommunications and Internet providers that have their main link with Vietnam. Their small Internet plans are popular among home users across Cambodia. The downside is when the connection is cut off, it usually takes about one week (minimum standard) for their support team to come and fix. Ideally, this smallest package from either Metfone is the most affordable for most home users. However, you cannot expect the best class service.

Kingtel Communications Limited If you’re not satisfied with Metfone and Open Net, newcomers Kingtel and Singmeng might be worth to try. Kingtel’s TARM CHET 3 gives budget-minded customers an unlimited data cap plan with 3Mbps speed through its 4GLTE+.

ONLINE Started after the departure of Australian ISP BigPond. One of the oldest Internet providers. Not sure how much Online has innovated over the past years.

Some more ISPs in the Kingdom of Cambodia: Y5Net (BDKTel Co,LTD) AngkorNet Camintel Camnet (Telecom Cambodia) Chuan Wei Citylink MekongNet (Angkor Data Communication Group) Neocom ISP (NTC) NTC – NeocomISP Limited SEATEL Wicam TODAY ISP

Shared versus dedicated Internet

Most home users use shared Internet plan offered by their ISP. Shared Internet means that one pipeline to your area for your neighbors, including you. The more users in your area throttle the Internet bandwidth, the slower Internet speed you experience. Dedicated Internet access is like having your own personal lane on the Information Superhighway as opposed to sharing the same traffic lanes as everyone else. So when you have a personal, dedicated lane you will be traveling at exactly the speed you were guaranteed. Technically, fiber optics are often the delivery method of choice for the ISPs to deploy.

Bandwidth vs. data

Unlike in the United States of America where Internet Providers usually offer limited data usage for Internet plans, this is not really the case here in Cambodia. Most Cambodian ISPs can provide unlimited data you can transfer. However, the bandwidth or speed is usually packaged as a product that the all of Cambodia’s Internet Providers compete. And I wrote early in the beginning, there are two types of Internet speed here: shared connection vs. dedicated. Dedicated speed means you have the pipe or connection for home or office. You may share it with anyone in the family, but not other people in the area. Usually, the shared Internet service is cheaper despite the fact that many ISPs advertise higher bandwidth. If your business is really reliant upon the Internet, ADSL Internet service translates into your company losing money. Go for a dedicated Internet.

Streaming Netflix best video quality or Ultra HD?

To stream 3 GB per hour for HD and 7 GB per hour for Ultra HD you’d need at least a decent Internet with bandwidth at least 10Mbps to stream Netflix content alone. So if you subscribed to a shared Internet package, even with high speed, it’s still unlikely that you that get the best experience of watching the unlimited Netflix shows or videos.

Internet speed test?

These are some good online tools to test your download and upload speed: Fast.com powered by Netflix, Fast.com can help you to measure your current internet download speed. It’s really a simple-to-test what speed your ISP is providing. I like this speed measurement tool for its clean interface. No ad.

SpeedTest is a popular name when it comes to testing Internet speed.

NDT (Network Diagnostic Test) by M-Lab This tool provides much more information than Fast.com when you test your Internet speed. What I really like about it is that it tells you whether it detects a cable fault or network congestion. You can also use a basic version, M-Lab’s Speed Test to quickly check your connection speed.

Tips & Advice

When it comes to going for an ISP here, especially in a country like Cambodia, there are at least 3 main things to consider:

  • Speed and technology: good enough for your home use, fast enough for your business and work. ADSL or newer fiber-to-the-home (FTTH) technology or fiber-to-the-premises (FTTP)?
  • Reliability: when your connection is down you cannot have your Skype conference call, you cannot complete your work on time.
  • Support: In Cambodia, Internet cut off is common. Your ADSL and fiber-optic Internet lines are laid with the electricity cables across the street. It can get disconnected any time without notice. How long does it take your ISP support technician to come and fix? In one week? Or in one day?

How to Speed Up Your Internet when in Cambodia

Are you living in Cambodia and craving for faster Internet or web browsing? No problem. Please read on to learn how to securely browse the Internet websites faster. You can easily optimize your Internet connection this by following these steps either on your computer or smartphone. In this quick how-to, you’ll learn a few methods to fix a few issues like slow web browsing.

How to Access the Secure Internet in Cambodia:

28% Faster

1. Use Public DNS (by Google) instead of your ISP DNS

How to use Google Public DNS instead of your ISP’s DNS:

On Mac OS laptop:

  1. Your default DNS service is typically: 192.168.1.1. You can change it to 8.8.8.8 and 8.8.4.4.
  2. Go to your Wifi Setting, and replace the 192.168.1.1 with 8.8.8.8 and 8.8.4.4 (see screen shot below).
  3. After following these steps, try to visit those particular websites again.

You can also configure this same setting on your iPhone. For Android users, please check out the 1.1.1.1 here for the instruction.

Why using Google Public DNS?

  • Faster web browsing experience, of course.
  • No redirection.
  • Browse the Internet securely.
  • Access some blocked websites (DNS-based blocking method by your own ISP).

2. Use 1.1.1.1 for a Faster, More Private Web Browsing

Of course, you can also use a VPN connection to visit some certain websites. One simple, easy way to way is through a web browser called Opera. This web browser is available for for Windows, macOS, and Linux users. One of Opera browser’s cool features is not just a built-in ad blocker or battery saver. The built-in free VPN is available (unlimited data) through the Private Windows within the web browser itself.

3. Use Opera VPN to access websites securely

  • Download Opera web browser for free through this link: https://www.opera.com/
  • Once installed, launch the web browser, click File > New Private Window
  • Before the web address bar, click VPN and turn it on. Done.

What’s DNS? It’s the Internet’s Directory

According to 1.1.1.1, a partnership between Cloudflare and APNIC, “Nearly everything on the Internet starts with a DNS request. DNS is the Internet’s directory.”

“Unfortunately, by default, DNS is usually slow and insecure. Your ISP, and anyone else listening in on the Internet, can see every site you visit and every app you use — even if their content is encrypted. Creepily, some DNS providers sell data about your Internet activity or use it target you with ads.”

What to do when you can’t access Facebook? This blog post provides Internet users who have problems with access to social networking site Facebook. It’s particularly for some Internet users who have reported about access issue.

First step: make sure you log into your Facebook account securely, by including ‘https://’ to ‘facebook.com’. Not so secure way is only: ‘http://’. So it should be: https://facebook.com.

Second step: Google Public DNS provides you a good workaround to bypass any intended/unintended attempt by your Internet service provider (ISP) to use the social networking site.

The very first quick step is to configure your net connection by using Google Public DNS, rather the automatic one provided by your net provider. To try it out: https://developers.google.com/speed/public-dns/

Microsoft Windows

DNS settings are specified in the TCP/IP Properties window for the selected network connection.

Example: Changing DNS server settings on Microsoft Windows 7

Go the Control Panel. Click Network and Internet, then Network and Sharing Center, and click Change adapter settings. Select the connection for which you want to configure Google Public DNS. For example: To change the settings for an Ethernet connection, right-click Local Area Connection, and click Properties. To change the settings for a wireless connection, right-click Wireless Network Connection, and click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window. Click OK. Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference. Replace those addresses with the IP addresses of the Google DNS servers: For IPv4: 8.8.8.8 and/or 8.8.4.4. For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844 Restart the connection you selected in step 3. Test that your setup is working correctly; see Testing your new settings below. Repeat the procedure for additional network connections you want to change. Mac OS X

DNS settings are specified in the Network window.

Example: Changing DNS server settings on Mac OS 10.5

From the Apple menu, click System Preferences, then click Network. If the lock icon in the lower left-hand corner of the window is locked, click the icon to make changes, and when prompted to authenticate, enter your password. Select the connection for which you want to configure Google Public DNS. For example: To change the settings for an Ethernet connection, select Built-In Ethernet, and click Advanced. To change the settings for a wireless connection, select Airport, and click Advanced. Select the DNS tab. Click + to replace any listed addresses with, or add, the Google IP addresses at the top of the list: For IPv4: 8.8.8.8 and/or 8.8.4.4. For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844 Click Apply and OK. Test that your setup is working correctly; see Testing your new settings below. Repeat the procedure for additional network connections you want to change.

Faster browsing, too! Happy web browsing in the heart of the Kingdom of Cambodia.

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